> For the complete documentation index, see [llms.txt](https://bxpay.gitbook.io/bxpay/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bxpay.gitbook.io/bxpay/bxpay-ms/soalan-lazim/akaun-maya.md).

# Akaun Maya

### Bagaimana saya mengaktifkan Kad Maya BXpay saya?

Untuk mendapatkan Kad Maya anda, hanya ikut langkah-langkah ini:

#### 📝 Lengkapkan KYC

* Pergi ke **Menu → Semua → Tetapan Akaun → Hantar KYC**.
* Masukkan **butiran peribadi**.
* Muat naik **pasport atau kad pengenalan yang dikeluarkan kerajaan**.
* Ambil dan muat naik **swafoto memegang dokumen yang sama**.
* Hantar permohonan anda untuk semakan.

#### ✅ Kelulusan & Pengaktifan

* Sebaik sahaja KYC anda diluluskan, pakej Akaun Maya anda akan kelihatan.
* Pergi ke **Akaun → Mohon untuk Akaun Maya**.
* Kemudian pergi ke **Kad → Aktifkan Kad**.
* Kad **Maya anda** biasanya diaktifkan segera selepas kelulusan dan tersedia untuk kegunaan dalam talian.

***

### Bolehkah saya mengeluarkan wang tunai dengan Kad Maya saya?

Tidak — **kad maya tidak menyokong pengeluaran ATM**.

***

### Wilayah di mana Akaun Maya tidak disokong kerana sekatan pengawalseliaan atau rangkaian.

* **Asia**
  * Afghanistan
  * Armenia
  * Bangladesh
  * Kemboja
  * China
  * India
  * Iran
  * Iraq
  * Jepun
  * Jordan
  * Lubnan
  * Myanmar
  * Korea Utara
  * Pakistan
  * Filipina
  * Singapura
  * Syria
  * Yaman
* **Afrika**
  * Algeria
  * Burkina Faso
  * Burundi
  * Kamerun
  * Republik Afrika Tengah
  * Republik Demokratik Congo
  * Eritrea
  * Guinea-Bissau
  * Kenya
  * Liberia
  * Libya
  * Mali
  * Maghribi
  * Mozambik
  * Namibia
  * Republik Congo
  * Rwanda
  * Senegal
  * Sierra Leone
  * Somalia
  * Afrika Selatan
  * Sudan Selatan
  * Sudan
  * Tanzania
  * Uganda
  * Zimbabwe
* **Eropah**
  * Albania
  * Belarus
  * Bulgaria
  * Rusia
* **Oceania**
  * Australia
  * Palau
* **Amerika**
  * Kuba
  * Haiti
  * Jamaika
  * Nicaragua
  * Venezuela

{% hint style="info" %}
Sekatan bergantung pada keperluan pematuhan dan dasar rangkaian kad.
{% endhint %}


---

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