> For the complete documentation index, see [llms.txt](https://bxpay.gitbook.io/bxpay/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bxpay.gitbook.io/bxpay/faqs/deposit-and-transaction.md).

# Deposit & Transaction

### How do I deposit Crypto?

* Open your third-party wallet and prepare USDC-Polygon (MATIC) for transfer.
* Log in to your BXPay account.
* Go to **Payments → Crypto**.
* Copy the deposit address or scan the QR code.
* Complete the transfer from your wallet and wait for blockchain confirmation.

***

### How do I deposit Fiat?

* Log in to your **BXPay account**.
* Go to **Payments → Fiat**.
* Enter the recipient’s username or scan their QR code
* Confirm the details and complete the transfer.

✅ Transfers are typically processed immediately, depending on network and system conditions

***

### How do internal transfers (BXPay → BXPay) work?

* Log in to your **BXPay account**.
* Go to **Payments → Transfer**.
* Select **BXPay to BXPay**.
* Enter the recipient’s **username** or scan their **QR code**.
* Confirm and send — Transfers between BXPay users are processed quickly and without fees.

{% hint style="info" %}
Follow any additional instructions provided for compatible bank or SEPA transfers, when available.
{% endhint %}

***

### How do I withdraw funds?

#### Steps to Withdraw

1. Log in to your **BXPay** account.
2. Go to **Payments → Withdraw**.
3. Select **External Wallet**.
4. Fill in the correct details:
   * Choose your **Wallet Account** (your account balance will display automatically).
   * **Enter the amount you want to send** and confirm the currency (**USDC – Polygon (MATIC)**).
   * **Paste the external wallet address** in the wallet address field where you want to receive the funds.

{% hint style="info" %}

#### Important: 

* Ensure the wallet address supports **USDC on the Polygon Chain**.
* Sending to a different network or incompatible address can result in a **permanent loss of funds**.
* BXPay assumes no responsibility for transfers made to incorrect or unsupported wallet addresses.
* Always **verify all details** before proceeding with the transaction.
  {% endhint %}

***


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