> For the complete documentation index, see [llms.txt](https://bxpay.gitbook.io/bxpay/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bxpay.gitbook.io/bxpay/legal/privacy-policy.md).

# Privacy Policy

## **BXPay Privacy Policy**

**Last Updated: November 2025**

### **1. Introduction**

BXPay, operated by SX Gateway FZE LLC (UAE), values your privacy.\
This Privacy Policy explains how we collect, use, and protect your data and is **designed to align with applicable international privacy standards, including GDPR principles.**

BXPay is a **multi-currency digital interface powered by licensed financial partners.**

### **2. Information We Collect**

#### **Personal Data**

* Name, email, phone, nationality, address, date of birth.

#### **Verification Data**

* Government-issued ID and related documents collected via regulated KYC partners.

#### **Technical Data**

* IP address, device type, browser information, and usage metrics.

#### **Transaction Data**

* Transaction-related information processed through **licensed financial partners**.

### **3. Purpose of Processing**

We process your information to:

* Verify your identity to comply with regulatory KYC/AML requirements.
* Operate and maintain your BXPay account.
* Communicate important service updates or security alerts.
* Improve platform performance and user experience.

### **4. Data Sharing**

Your information may be shared only with:

* Licensed financial and infrastructure partners for operational purposes.
* Regulatory authorities when legally required.
* Technology service providers supporting secure platform functionality.

BXPay does **not** sell, rent, or trade your personal data.

**BXPay does not store or control user funds or private keys; all balances are held by regulated third-party institutions.**

### **5. Data Storage & Security**

* All data is encrypted and stored securely with restricted access to authorized personnel.
* BXPay operates under a **non-custodial model** — BXPay does **not** store user wallets or control access to user funds.

### **6. Your Rights**

You have the right to:

* Access, correct, or delete your personal data.
* Withdraw consent for marketing communications.
* **Where applicable under relevant regulations**, request a copy of your personal data (data portability).

To exercise your rights, contact: [**privacy@bxpay.com**](mailto:privacy@bxpay.com)

### **7. Data Retention**

We retain your personal data only as long as required by law or necessary for active account operation.

### **8. Contact**

**SX Gateway FZE LLC (UAE)**\
📧 <support@bxpay.com>

***

© 2025 SX Gateway FZE LLC (UAE). All rights reserved.\
**BXPay is a multi-currency digital interface provided through licensed third-party partners.**\
BXPay is **non-custodial** — funds are managed exclusively by regulated third parties.\
Use of this site constitutes acceptance of our **Terms of Use** and **Privacy Policy**.


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